> Frequently Asked Questions
Listed below are the Top Frequently Asked Questions (FAQs) about Embossed Graphics.
If you have other questions about our products/services,email us at eghelp@embossedgraphics.com.
Top
Where do you ship?
We currently ship to all 50 United States as well as throughout the world from our manufacturing facility in Aurora, Illinois, United States.
Top
When will my order ship?
Most orders will ship two business days after we receive the order.
Orders received on Thursday will ship on Monday, and orders received on Friday and Saturday will ship on Tuesday. All other orders ship in 48 hours. Orders received on Friday, and Saturday will ship on Monday. All other orders ship in 48 hours.
Please view our Help section on shipping for details.
Top
When will my order arrive at its final destination?
Embossed Graphics has provided a FedEx Ground Shipment chart for your review. The Chart will give you an approximate date of arrival. Orders can arrive earlier or later based on FedEx shipping volume.
Please view our Help section on shipping for details.
Top
What shipping methods do you use?
Orders ship via FedEx® and USPS®. FedEx Home Delivery ground service is standard. Other forms of FedEx® Service are available (as well as shipments by USPS®) and ship at their respective charges.
Top
How do I create a proper Monogram?
Marriage Monogram
The proper way to create a personalized monogram for the married couple is as follows:
- Wife's First Name Initial
- Last Name Initial
- Husband's First Name Initial
Personal Monogram
The proper way to create a personalized monogram for an individual is as follows.
- First Name Initial
- Last Name Initial
- Middle Name Initial
Two Letter Monogram
The proper way to create a two letter monogram for an individual is as follows.
- First Name Initial
- Last Name Initial
Top
Is it safe to use my credit card on the Embossed Graphics site?
Yes. Embossed Graphics is a secure site. When you press the "Check Out" button you are directed to a secure server. Embossed Graphics uses 128 bit encryption for every order placed. This is the best and most secure way to place an order over the internet. Embossed Graphics takes great pride in offering the most secure online shopping available.
Top
What credit cards do you accept?
Visa™, MasterCard™, Discover™, and American Express™.
Top
How do I place an order?
After you have selected the item that you would like to purchase fill in the order information to the right of the image. Please be certain to fill in all of the requested information such as, paper color and ink color. After you have completed the order information select "Add to Shopping Cart".
If you would like to order another product you may do so by following the same steps. After you have completed the ordering information for all of your choices select "Check Out".
